After-sales

Intertek chemical-management services add visibility and traceability to your supply chain even at the after-sales stage.

Want to know more about Intertek services at the after-sales stage?

Even after your products are sold to your customers, the responsibility for ensuring the products are safe to use does not just go away. Intertek can help you set up the necessary systems and processes so that you can rest assured that, even if an incident occurs, risks are mitigated to the minimum.

A functional crisis-management system is a must-have for brands and retailers. The company management structure and systems should be prepared to react and respond to crisis situations. We will also provide regulatory updates from around the world to your company, as well as tailor specific training programs for you, as necessary.

Should your products fail in the market, we can conduct field-return analysis or manufacturing investigation to discover the root cause.

All the way from sourcing to after-sales, Intertek chemical-management services add visibility and traceability to enhance the quality of your company’s production and operation cycles while lowering the risks.