Intertek HK – Privacy Policy

Intertek Testing Services HK Ltd. (alias “Intertek HK”) and/or its entities, representative offices, affiliated companies and joint ventures in Hong Kong and around the globe respect your privacy. This Privacy Policy Statement informs you of the company’s policies and procedures regarding the collection, use and disclosure of information collected whether in person, by mail, email or fax, or at our www.intertek.com.hk website (alias the “Site”).

This Privacy Policy Statement also informs you about your choices regarding information. Intertek HK maintains a policy to meet internationally recognised standards of personal data privacy protection. Personal data will be collected only for lawful purposes.

By using the Site and submitting any personal data, you agree to the collection and use by Intertek HK of such data in accordance with this Privacy Policy Statement.

If you have questions on privacy issues, please contact us by any mean as set out below in Section 8 – How to Contact Us.

This Privacy Policy Statement is effective as of Sep 1, 2015.

1. Personal Information

Collection of Information

Intertek HK collects personal information from its customers, partners, visitors or enquirers. The types of personal information we collect may include your email address, first and last name, work address, telephone number, interests and platform usage preferences. We may also collect financial information, including bank account and credit card information for the purpose of processing transactions. We only collect personal information that we believe to be relevant to conduct our business. Your provision of personal information is voluntary. However, we may not be able to provide the information, products or services you have asked for or process you request if you do not provide us with your personal information.

Unique identifiers may be collected from the Site to verify your identity.

From time to time, we may conduct telephone or online surveys to help us better understand and serve your needs. These surveys may ask you to provide certain personal information including contact information (e.g. e-mail address), and demographic information (e.g. location, age, or occupation).

How Your Personal Information is Used

Intertek HK, or third parties acting on its behalf, may use the information you have provided to us to process and respond to your questions, to provide, maintain, protect and improve the services we provide to you, to develop new products and services and to protect Intertek HK and our users. We also use this information to offer you tailored content, including giving you more relevant search results.

If you provide us with your name, postal address, email address and/or phone numbers and consent to the use of this information for direct marketing purposes, you agree that you may from time to time receive promotional and direct marketing materials from us by phone, by post and/or by email with information on:

  • The latest trends and market insights in the supply chains;
  • Events and activities of Intertek HK;
  • Products and services offered by Intertek HK;
  • Products and services offered by Intertek Group Plc and its affiliates and subsidiaries; and
  • Other new developments, services, trainings, events and recommendations

You may opt out of receiving any such promotional and direct marketing materials from or opt out of receiving any such materials through any particular means of communication at any time. If you do not wish to receive such promotional and direct marketing materials, please let us know by any mean as set out below in Section 8 – How to Contact Us.

You consent that personal data which has been submitted voluntarily by you to the Site may be disclosed to other affiliates of Intertek Group plc, whether based in Hong Kong or otherwise, where this is necessary to meet the purpose for which the visitor has submitted the information. By submitting personal data to the Site, the visitor is providing explicit consent to the transfer of such data for the fulfillment of their voluntary requests.

2. Non-Personal Information

Intertek HK, or other third parties on its behalf, may collect and store certain non-personally identifiable information whenever you browse the Site or interact with it in accordance with the conditions below.

Our Cookies Policy

When you visit the Site, a cookie or tracking information may be placed on your computer. We use this data to help us improve our Site and our service offerings. You have the ability to accept or decline the cookies by modifying your browser settings. If you choose to not have your browser accept cookies from the Site and other Intertek Group plc websites, you may not be able to view all the text on the screen, or to experience a personalised visit, or to subscribe to certain service offerings on our Site.

IP Addresses and Other Non-Personal Information

We also collect anonymous visitor information about how you utilise our Site, such as IP addresses, browser types (such as Internet Explorer, Safari, Mozilla, etc.), referring pages and pages visited. We use this information (a) to perform anonymous statistical analysis of Web page traffic patterns, (b) to administer our Site and servers, and (c) to improve our services.

Device, log and location information may also be collected at our Site.

3. Information Sharing

We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share non-personally identifiable information publicly to show trends about the general use of our services. In addition, we may share personal or non-personal information with third parties who assist us in providing services to you for the purposes stated in Section 1.

We do not and will not sell or provide your personal information to any third party in exchange for any gain or non-monetary compensation. We may release account and other personal information when we believe that such release is appropriate to comply with the law or to protect the rights, property, or safety of the Site, our users, our members or others. This includes exchanging information with other companies and organisations for fraud protection purposes. We may also, from time to time, provide your personal information to other Intertek Group plc businesses who offer goods or services that may be of value to our customers. The information provided includes: names, email addresses and genders.

You agree that Intertek HK may be required to retain, process and/or disclose your personal information in order to comply with applicable laws and regulations, or in order to comply with a court order, subpoena or other legal process, or to comply with a request by a government authority, law enforcement agency or similar body (whether situated in Hong Kong or elsewhere). You also agree that Intertek HK may need to disclose your personal information in order to enforce any agreement with you, protect our rights, property or safety, or the rights, property or safety of our affiliates and employees.

4. Your Choices

Right of Data Access and Data Correction

You have a right to ascertain whether Intertek HK holds your personal data, to obtain a copy of the data and to correct any data that is inaccurate. If you would like details of the personal data which you have submitted to us, please contact us by any mean as set out below in Section 8 – How to Contact Us.

Please note that we may charge a reasonable fee for a request for access in accordance with applicable legal requirements.

5. Links to Other Sites (Their Privacy Policies May Be Different)

Our Site may contain links to other websites of other subsidiaries or associated companies of Intertek Group plc that may offer information, products or services. These sites may request information from you. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to those sites.

Please be aware that Intertek HK is not responsible for the privacy practices of other websites. We do not control the privacy policies, contents or links that appear on these sites. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.

6. Revisions to this Privacy Policy Statement

Intertek HK will from time to time review and revise this Privacy Policy Statement. We encourage you to periodically review this Privacy Policy Statement to be informed of how we are protecting your information. In relation to personal data supplied to us through the Site, continued use by you of the Site shall be deemed to be your acceptance of and consent to this Privacy Policy Statement.

7. Security

Intertek HK understands that you care about how your personal information is used and/or shared with others. We value your trust and seek to safeguard your personal information. Intertek HK implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorised access, use and disclosure. Personal information collected by Intertek HK through our Site is stored and maintained in a secure and controlled environment that is not accessible by the public. Intertek HK shall take all practicable steps to ensure that any information collected via the Site is safe and secure from third party interference. Our employees are trained to handle data properly and observe confidentiality and we maintain a strict confidentiality policy on all information submitted by you.

However, please be aware that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by unauthorised persons.

8. How to Contact Us

If you have any questions or concerns about our Privacy Practices, you may contact us at ibmhk@intertek.com or write to us at:

Intertek Testing Service HK Ltd.
2/F Garment Centre
576 Castle Peak Road
Kowloon, Hong Kong
or call us at: +852 2173 8888