1. PERSONAL DATA WE COLLECT
Intertek HK collects personal data from its customers, partners, visitors or enquirers, you provide to us directly when you request information about our services, subscribe newsletters, make an enquiry through enquiry forms and sign up for seminar. This may include identification and contact data such as first and last name, job title, gender, phone number, address, email address, interests and platform usage preference. We may also collect financial information, including bank account and credit card information for the purpose of processing transactions. We only collect personal information that we believe to be relevant to conduct our business.
2. HOW WE USE PERSONAL DATA
Intertek HK, or third parties acting on its behalf, may use the personal data you have provided to us to process and respond to your questions, to provide, maintain, protect and improve the services we provide to you, to develop new products and services and to protect Intertek HK and our users. We also use this information to offer you tailored content, including giving you more relevant search results.
(a) To improve our website, our products or services, to customize your experience on the website, or to serve you specific content that is most relevant and effective to you;
(b) To contact you with regard to your use of the website and, in our discretion, changes to the website and / or website policies;
(c) For internal business purposes;
(e) To provide you with information, products or services or process transactions that you have requested or agreed to receive including sending to you electronic newsletters, or providing you with marketing materials;
(f) To enable you to participate in variety of the website’s features;
(g) To process your registration with the website, including verifying your information is active and valid;
(h) To identify you as the author of any comments that you send to us to be posted on the Website;
(i) To ensure that content on the website is presented in the most effective manner for you and for your computer or mobile device;
(j) To provide you with information relating to any events held by us, where you have consented to be contacted for such purposes; and
(k) To provide you with access to your personal account.
To the extent permitted by law, we may use your data to contact you by electronic means (email) with information about products, events and services which may be of interest to you. We will provide you with opportunity to opt-out from this should you not wish to receive such information.
We may permit selected third parties to use your data to contact you by email with information about products, events and services which may be of interest to you, provided that you have provided us with your consent to do this. If you do not want us or third parties to use your data in this way, please notify us of your wishes by email or on the form on which we collect your data.
We may also contact you by phone or standard mail, depending upon your preferences.
3. HOW WE SHARE PERSONAL DATA
Intertek HK may share and transfer your personal data as described here and only in accordance with all privacy practices and local privacy requirements. We may occasionally share non-personal, anonymized and statistical data with third parties for our own business purposes.
We do not and will not sell or provide your personal data to any third party in exchange for any gain or non-monetary compensation. We may release account and other personal information when we believe that such release is appropriate to comply with the law or to protect the rights, property, or safety of the Site, our users, our members or others. This includes exchanging information with other companies and organizations for fraud protection purposes. We may also, from time to time, provide your personal data to our parent, subsidiaries and affiliates for internal reasons or who offer goods or services that may be of value to our customers.
You agree that Intertek HK may be required to retain, process and/or disclose your personal data in order to comply with applicable laws and regulations, or in order to comply with a court order, subpoena or other legal process, or to comply with a request by a government authority, law enforcement agency or similar body (whether situated in Hong Kong or elsewhere). You also agree that Intertek HK may need to disclose your personal data in order to enforce any agreement with you, protect our rights, property or safety, or the rights, property or safety of our affiliates and employees.
Further, to the fullest extent permitted by applicable law, we may use IP addresses to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you, to the fullest extent permitted by applicable law.
The following are the parties with whom we may share personal data and why:
(a) To other Intertek Group companies where it is necessary to meet the purpose for which you have submitted your personal data and in particular if necessary for the provision of services, sales, marketing and support. We take steps to ensure that Intertek Affiliates, including the ones located outside the European Economic Area (EAA), follow our global data protection policy, this privacy statement and applicable law when handling personal data.
(b) Occasionally to third party contractors and providers which perform certain functions on behalf of Intertek, such as picking up and delivering samples, fulfilling inspection orders, sending email. These parties only have access to such information as necessary to perform their functions and may not use it for any purpose other than to provide services to us.
(c) For any reason if, in Intertek’s sole discretion, Intertek believes it is reasonable to do so, including to satisfy any laws, regulations, or governmental or legal requests for such information; in the event of a merger, sale, restructure, acquisition, joint venture or assignment to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Business Principles values or other terms and conditions; or to otherwise protect the Intertek Group of companies.
4. HOW LONG WE KEEP PERSONAL DATA
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy which is available on request. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
5. HOW DO I CHANGE MY INFORMATION AND COMMUNICATIONS PREFERENCES?
Upon request, we will remove your personal information from our Platform and/or our database. Users are also advised that upon written request you may access and/or request that any erroneous information about you be corrected.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.
You may cancel or modify your communications that you have elected to receive from the Platform by following the unsubscribe instructions contained within an applicable e-mail.
6. WHAT ABOUT THIRD PARTY INFORMATION COLLECTION TECHNIQUES?
7. WHAT ABOUT SECURITY, STORAGE AND INTERNATIONAL TRANSFER?
The Platform and the information is stored on a host server located in Singapore.
We incorporate commercially reasonable safeguards to help protect and secure your personal data. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed.
When you sign up to the Platform, you may also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, email address or password of another user at any time or to disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorised use of your account or access to your password.
Please be aware that information we collect, including your personal data, may be transferred to, processed and stored outside of the EEA. The data protection laws in such jurisdictions may differ from those of the country in which you are located, and your personal data may be subject to access requests from governments, courts, or law enforcement in those jurisdictions. We take commercially reasonable steps to ensure that your data is treated securely, including entering into appropriate data transfer agreements. We may also share personal data as set forth below:
9. WHAT ARE YOUR RIGHTS?
Regarding the information held about you by us, you may:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact email@example.com.
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.